FAQ

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How can I obtain the required certificates or general documents from MISUMI?

You can find the majority of the required documents and certificates in our MyMISUMI customer portal. If you need further forms, you can contact us via the Help Center. We will contact the manufacturers directly to request the desired certificates or documentation and then forward them to you.

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Where can I find MISUMI’s supplier self-declaration?

You can find the MISUMI supplier self-declaration in the MyMISUMI customer portal. There you can download it directly as PDF file. All MISUMI-relevant information can be taken from the PDF file.

Internal documents provided by you for the inclusion of MISUMI in your supplier file cannot be filled out by MISUMI.

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Where can I get the customs tariff number and information on the country of origin of a purchased item?

You will find the customs tariff number and country of origin on your order confirmation. These are available to download in the MyMISUMI customer portal.

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Where can I find the ROHS and REACH declaration of conformity?

You can download the ROHS and REACH declaration of conformity directly from the MyMISUMI customer portal:
 
->Log in to MyMISUMI-profile
->In the menu on the left side you will find the category 'Document Hub'
-> Click on 'ROHS and REACH Regulations' to download the document as PDF file.
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Where can I find the ISO certificates?

You can download ISO certificates directly from the MyMISUMI customer portal:
 
->Log in to MyMISUMI-profile
->In the menu on the left side you will find the category 'Document Hub'
-> Click on the relevant ISO certificate name to download the document as PDF.
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How can I get a long-term delivery declaration? (LDD)?

Long-term supplier's declarations are issued for goods without preferential originating status. For this purpose, MISUMI uses its own form, which complies with the Implementing Regulation 2015/2447 (UZK-IA). The validity is limited to 24 months. MISUMI has no legal obligation to issue a supplier's declaration according to 2015/2447 (UZKIA), for more information please see our General Terms and Conditions. If you have any questions, please email us at: sales@misumi-europe.com.

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