FAQ

Can I change my order?

We will forward your order modification request directly to the supplier. If it is not possible to change the order, we will try to cancel the order (more details on cancellation related topics can be found in the FAQ) to give you the chance to place a new order.
 
Please request a cancellation via our MyMISUMI customer portal:
  • Log in to your MyMISUMI-profile
  • Go to Help Center
  • Enter all the required information and send us your modification request.
 
As soon as we receive feedback from our supplier, you will hear from us.
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